Information We Collect
We may collect information that you provide directly to us, information generated through your use of the Platform, and information collected automatically through technology.
Account Information
Information associated with your account, including:
- Name
- Email address
- Company information
- Professional information provided by you
- Account credentials
Usage Information
Information regarding your interaction with the Platform, including:
- Pages visited
- Features used
- Searches and interactions
- Session activity
- User preferences
- Platform usage patterns
Device and Technical Information
Information automatically collected when you access the Platform, including:
- IP address
- Browser type
- Device type
- Operating system
- Language settings
- Referring URLs
- Access dates and times
Communications
Information provided when you:
- Contact us
- Request a demo
- Request platform access
- Submit inquiries
- Request support
- Participate in surveys
- Provide feedback
Payment Information
Payments may be processed through third-party payment providers.
PREONZ generally does not store complete payment card information. Payment information is collected and processed by the applicable payment provider in accordance with its own privacy practices and policies.
How We Use Information
We may use information to:
- Provide, operate, and maintain the Platform
- Authenticate users and manage accounts
- Process subscriptions and transactions
- Respond to requests, inquiries, and support needs
- Improve Platform functionality and user experience
- Monitor performance, reliability, and security
- Analyze usage trends and Platform performance
- Communicate service, billing, security, and account-related information
- Send product updates and other communications where permitted
- Comply with legal obligations
- Protect our rights, users, and business operations
Legal Basis for Processing
Where required by applicable law, PREONZ processes personal information based on one or more of the following:
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- User consent where required
- Protection of rights, security, and fraud prevention
Analytics and Cookies
PREONZ may use analytics tools, cookies, local storage, and similar technologies to:
- Enable essential Platform functionality
- Maintain user sessions
- Improve performance and usability
- Measure traffic and engagement
- Support analytics and service improvements
- Support limited marketing activities
Users may manage cookies through browser settings or applicable consent mechanisms.
Disabling certain cookies may affect Platform functionality.
Payment Processing
Payments may be processed through third-party payment providers.
Such providers may collect, process, and store payment information in accordance with their own privacy policies and legal obligations.
PREONZ may receive limited transaction and billing information necessary for subscription management, customer support, accounting, fraud prevention, and operational purposes.
Sharing of Information
PREONZ does not sell personal information.
We may share information with:
Service Providers
Third-party providers that support:
- Hosting and infrastructure
- Payment processing
- Analytics
- Communications
- Authentication
- Security and monitoring
- Customer support
- Operational services
Legal and Regulatory Authorities
Where required by applicable law, regulation, court order, legal process, or governmental request.
Business Transactions
If PREONZ undergoes a merger, acquisition, financing event, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.
Third-Party Services
PREONZ may integrate with third-party platforms, tools, or services to support Platform functionality, communications, analytics, authentication, payments, infrastructure, security, customer support, or other operational activities.
Use of third-party services may be subject to the privacy policies and terms maintained by those providers.
Data Retention
PREONZ retains information only for as long as reasonably necessary to:
- Provide services
- Maintain accounts
- Meet contractual obligations
- Resolve disputes
- Comply with legal requirements
- Support legitimate business operations
When information is no longer required, it may be deleted, anonymized, aggregated, or otherwise de-identified.
PREONZ may retain certain information after account deletion where required for legal, security, operational, accounting, fraud-prevention, or legitimate business purposes.
International Processing
Your information may be processed in India and other jurisdictions where PREONZ or its service providers operate.
By using the Platform, you acknowledge that information may be transferred, processed, and stored outside your country of residence, subject to applicable legal requirements.
Data Security
PREONZ implements reasonable technical, administrative, and organizational measures designed to protect information from unauthorized access, disclosure, misuse, alteration, or destruction.
However, no method of transmission or storage can be guaranteed to be completely secure, and PREONZ cannot guarantee absolute security.
User Rights
Subject to applicable law, users may have the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Request restriction of processing
- Object to certain processing activities
- Withdraw consent where processing is based on consent
Requests may be submitted to support@preonz.com.
PREONZ may take reasonable steps to verify identity before responding to privacy requests.
Communications
PREONZ may send:
- Account notifications
- Security notifications
- Billing notifications
- Service-related communications
- Product and feature updates
- Administrative communications
Marketing or promotional communications may be sent where permitted by applicable law. Users may opt out of such communications at any time.
Certain service-related communications are necessary for operation of the Platform and cannot be opted out of while maintaining an active account.
Children's Privacy
The Platform is intended for business and professional use and is not directed to children.
PREONZ does not knowingly collect personal information from children under the age required by applicable law.
Changes to This Privacy Policy
PREONZ may update this Privacy Policy from time to time.
Updated versions will be posted on the Platform together with the revised effective date.
Continued use of the Platform after revised versions become effective constitutes acceptance of the updated Privacy Policy.
Contact Information
For privacy-related questions, requests, or concerns, please contact:
DataString Consulting Pvt Ltd
Email: support@preonz.com
Website: https://preonz.com
For terms governing access to and use of the Platform, please refer to the Terms & Conditions.